123 HP OfficeJet Pro 8715 Setup and Support

123 HP OfficeJet Pro 8715 is a powerful Business InkJet Multifunction Printer that consummates volumes of Print and Fax Task. Your HP OJ Pro 8715 Thermal InkJet Printer requires a dye-based Tri-color and a pigment based Black Ink Cartridge with high Yield. HP OJ Pro 8715 Printer can be loaded up to 250 sheets in the Input Tray and in return can hold 150 sheets in the Output Tray. HP OJ Pro 8715 Printer has a built-in Fax that can store up to 100 faxes in memory and comes with Digital Fax and Fax archive features. All the more your 123 HP OfficeJet Pro 8715 Printers were designed to work so discretely that you may print, copy, scan and fax virtually from anywhere.

Call Toll-Free No.: 1-844-494-9030

123 HP OfficeJet Pro 8715 Printer is provided with a 2.65inch CGD Infrared Control Panel that is preloaded with cloud apps for enabling Scan to HP Dropbox and Google Drive Facility instantly. Most of the HP OJ Pro 8715 Printer Web Services can be setup from your control panel itself. Easy to use Web Services like fast two-sided Printing, Copying and Scanning is available on HP 8715 Printer. Instantly Print Photos, Documents and transmit Faxes using your USB host present in the front of your HP 8715 Printer. Moreover, your 123 HP OfficeJet Pro 8715 Printer is excellent at Printing Professional Color Prints, Brochures and Photos preserving remarkable Quality.

Your 123 HP OfficeJet Pro 8715 Printer can be Network connected through USB, Ethernet, Wireless and Wireless Direct Access. Using HP AiO Remote App you can Print and Scan over a Wi-Fi Direct Network. 123 HP OfficeJet Pro 8715 Printer is compatible on Mobile and Cloud Printing and so allows its users to print documents from anywhere and with any device. Your 123 HP OfficeJet Pro 8715 Printer can be operated from Google Cloud Print, ePrint and AirPrint thus eliminates the need for Network Access. HP JetAdvantage Private Print is a unique feature of HP OJ Pro 8715 Printer. Using HP JetAdvantage you can protect Print information and make it confidential through QR Code access only.

Description of the HP OfficeJet Pro 8715 Control Panel (Technical)

  1. ON button: Turn the Printer Power ON/OFF
  2. Wireless Light: indicates the printer wireless connection status. Some of the different types of status are
  • A Solid blue light shows the readiness of the Wireless connection
  • A Fast blinking light indicates wireless connection error
  • No Light indicates a wireless connection to be OFF
  1. Home button: Returns to the Home Screen path
  2. Control Panel Display: Touch or Swipe the tab in the Control Panel to Open HP OJ Pro 8715 Dashboard
  3. Back button: Return to the previous screen
  4. Help button: Opens Help Menu depending upon the current option selected

123 HP Officejet Pro 8715

About 123 HP OfficeJet Pro 8715 Printer Series

Your HP OfficeJet Pro 8711, 8712, 8714, 8715, 8716, 8717, 8718 and 8719 Printer Series are similar in features to that of HP OJ Pro 8715 Wireless All-in-One Printer. Your 123 HP OfficeJet Pro 8715 Web Services can extend on functionalities through accessing the Embedded Web Server. 123 HP OfficeJet Pro 8715, 8711, 8712, 8714 and 8715 Printers are well suited for copious Printing and ePrint feature. While HP OfficeJet Pro 8716, 8717, 8718 and 8719 Printers are good at sending Digital Faxes and Digital Scan features. Moreover, Automatic Software update is liable on all the HP OfficeJet Pro Printer 8715 Series.

Unpack Setup and Printer Installation of 123 HP Com OfficeJet Pro 8715 Printer:

  • Unpack your 123 HP OfficeJet Pro 8715 Printer for setting up the Printer peripheral
  • Cut open the tapes and remove packing present on your printer
  • Remove the stickers from the Printer Control Panel
  • Lift to open the Scanner lid and remove the tape from it
  • Close the scanner lid
  • Remove the internal packing in the cartridge access door
  • Remove other packing present in your Paper tray
  • Power-Up your 123 HP OfficeJet Pro 8715 Printer and Computer
  • Now connect the USB cable to the Computer and the other end to your 123 HP OfficeJet Pro 8715 Printer

Printer Sleep Mode:

Sleep Mode is used in order to reduce the Power usage. Once the initial setup is completed for the 123 HP OfficeJet Pro 8715 Printer and kept undisturbed for 5 minutes then by default your device goes into Sleep Mode. You can change the time for Sleep Mode using the Printer Control Panel. Touch HP EcoSolutions. Touch Sleep Mode. Touch either After 5 or 10 or 15 minutes options to enable Sleep Mode.

123 HP OfficeJet Pro 8715 Printer Software Setup

How to Install and open the 123 HP OfficeJet Pro 8715 Driver Software in Windows OS:

Insert the 123 HP OfficeJet Pro 8715 installation Drive into the CD Drive of your Computer and follow the Automatic Setup onscreen instructions to complete the 123 HP OfficeJet Pro 8715 Software installation. Select from the list of Windows Versions to run the 123 HP OfficeJet Pro 8715 Printer Software. Alternately, open the Control Panel in your Windows OS and double-click to open the Printer folder. Click New Printer Installation and select the 123 HP OfficeJet Pro 8715 Printer and follow the onscreen instructions to complete the Setup.

  • Windows 10: Click the Start Menu and click All Apps, select HP Tab and click the desired 123 HP OfficeJet Pro 8715 Printer
  • Windows 8.1: Click the down arrow in the Start Menu, to select the desired 123 HP OfficeJet Pro 8715 Printer
  • Windows 8: Click the Start Menu and Right Click on the empty space in Start Menu, Click All Apps and select the desired 123 HP OfficeJet Pro 8715 Printer Icon
  • Windows 7, Windows Vista and Windows XP: Click the Start Menu and select All Programs Tab, Select the HP Tab and Click on the Printer Folder. Select and Open the desired 123 HP OfficeJet Pro 8715 Printer

123 HP OfficeJet Pro 8715 Printer Setup and Installation for MAC OS X:

Insert the 123 HP OfficeJet Pro 8715 installation Drive onto the CD Drive of your Computer and follow the Automatic onscreen instructions Setup to complete the 123 HP OfficeJet Pro 8715 Printer Software installation. If Auto Setup Installation did not work then open the CD Drive from the Disk drives access and run the 123 HP OfficeJet Pro 8715 Printer Setup executables to manually install the HP OJ Pro 8715 Printer Software.

Open any File and Click Print and select 123 HP OfficeJet Pro 8715 printer. Select the Properties button to open the Properties dialog box. According to Mac OS select Properties:

  • For Apple OS X v10.6: To access the print options, Click the blue triangle available next to Printer selection
  • For Apple OS X Lion and Mountain Lion: To access the print options, Click show details button available next to Printer selection
  • From Print options menu, select the Page Orientation, Size and Scaling Percentage etc., and then click Print

Software Setup for 123 HP OfficeJet Pro 8715 Printer Series:

Your HP OfficeJet Pro 8711, 8712, 8714, 8715, 8716, 8717, 8718 and 8719 Printers is similar on steps involved in Software Installation of HP OJ Pro 8715 Wireless All-in-One Printer. 123 HP OfficeJet Pro 8715, 8711, 8712, 8714 and 8715 Printers are well suited for reliable Printing on different Media types and also Print from USB Memory Card. While HP OfficeJet Pro 8716, 8717, 8718 and 8719 Printers are good at Scan to Email, Scan to Memory and Sending Faxes over a Phone. Moreover, the Automatic Software update is liable on all the HP OfficeJet Pro Printer 8715 Series.

Update your Printer Software:

You can effortlessly update the Printer software through Printer Control Panel and Network Connection. By default your Printer software is automatically updated on a scheduled basis. Swipe your Printer Control Panel and touch Setup. Touch Printer Maintenance. Touch Update the Printer option.

Update your Printer Software using EWS:

Open the Printer Embedded Web Server in a Web Browser to update the Printer software. One advantage you get here is that you can extend your Printer Network and increase office productivity. Locate the Tools tab in the EWS homepage and select the Printer Updates tab. Click Firmware updates and follow the onscreen instruction to successfully update your Printer software. You can turn OFF your printer and reboot it.

Turn the Printer OFF:

Press the Power Button located in the front part of the Printer to turn OFF 123 HP OfficeJet Pro 8715 Printer. Wait until the Power light indicator turns OFF to unplug the Power Cord. If you imperfectly turn the HP OJ Pro 8715 Printer OFF, your Print Carriage may not return to its original position thus resulting in poor Print Quality and Cartridge problems.

123 HP OfficeJet Pro 8715 series Printer Driver Installation

123 HP OfficeJet Pro 8715 Printer offers innovative, web-enabled solutions that can easily access every document over the Network for Printing. Your HP OJ Pro 8715 is capable of Print on both sides and Copy Duplexing feature for enabling fast Printing. While using the HP OJ Pro 8715 scanner you are given an option to store documents through the Webscan facility. Once Installed the Web Driver setup, ensure that your 123 HP OfficeJet Pro 8715 Printer is connected to the Network through USB, Ethernet Cable or Wireless Connection. HP ePrint and HP Print Apps are Web Services that can be used on a Wi-Fi Direct Network at ease. Moreover, HP ePrint feature of your 123 HP OfficeJet Pro 8715 Printer does transmit documents over a Local Wireless Network for establishing Mobile Printing. In addition, 123 HP OfficeJet Pro 8715 Ethernet Network may be used for transferring documents fast and in moderating Document management.

HP Print Apps can be used for Print Coupons, Tickets, and Forms over the Printer Control panel. You can also Scan templates and edit from preview screen and store it on the Web. Furthermore, your 123 HP OfficeJet Pro 8715 Printer is built-in with Digital Fax and Fax Archive capabilities that can Store and Archive Faxes automatically.

Install 123 HP OfficeJet Pro 8715 series Web Services using Printer Control Panel:

Touch or Swipe down the tab in the Control Panel to open the Printer Dashboard. Touch Setup and tap Web Services Setup. Touch Yes to confirm. Touch Accept to agree to the Terms of Use and Follow the onscreen instructions. While Auto-Update screen appears Touch Yes button. When your HP OJ Pro 8715 Printer connects to the Server, print the information page that has Printer Email address, Status of HP ePrint, Printer Network, and Print Apps.

Update Web Services using Embedded Web Server:

Open the 123 HP OfficeJet Pro 8715 Printer EWS homepage on your Web Browser. Click the Web Services tab and select the Web Services settings. Click Setup and follow the on screen instruction and Click Yes to accept the terms of use. Click Yes if prompted for software update otherwise restart your Printer. After establishing the 123 HP OfficeJet Pro 8715 Printer and Web Server connection you will be prompted to print the Information Page to come out of the Setup.

Driver Installation for 123 HP OfficeJet Pro 8715 Printer Series:

Your HP OfficeJet Pro 8711, 8712, 8714, 8715, 8716, 8717, 8718 and 8719 Printers is similar to steps involved in Driver Installation of HP OJ Pro 8715 Wireless All-in-One Printer. 123 HP OfficeJet Pro 8715, 8711, 8712, 8714 and 8715 Printers are well suited for fast Printing on both sides of a sheet and Copy Duplexing option. HP ePrint and AirPrint Apps are used in wireless printing. While HP OfficeJet Pro 8716, 8717, 8718 and 8719 Printers are good at professional Color Printing and through HP Print Apps. Digital Fax and Fax Archive capabilities allow you to Store and Archive Faxes automatically. All of the HP OJ Pro 8715 Printer series can Print over Cloud using Google Cloud Print and store documents on Dropbox and Google Drive Applications.

Install 123 HP OfficeJet Pro 8715 series Web Services using HP Printer Software in Windows OS:

Click Start menu and Open the 123 HP OfficeJet Pro 8715 Printer software. Double-Click Print, Scan & Fax and under the Print Section select the check box Connect Printer to the Web. Now you can use the same procedure that is being used in setting up Web Services through EWS. Alternately, Click Start menu and Open the Control Panel. Open the Printer folder and Click New Printer Setup. Follow the on screen instruction and when prompted for network connections select either USB/Ethernet/Wireless. Select 123 HP OfficeJet Pro 8715 Printer from the Installer. Once complete with installing the Web Services then Print the Information Page.

Install 123 HP OfficeJet Pro 8715 series Web Services using HP Utility in Mac OS X:

Insert the HP Utility disk on your CD drive and open the HP Easy Start Setup. Follow the on-screen instructions to setup the 123 HP OfficeJet Pro 8715 Printer Connection and Install the printer software. Alternately, Open Mac Utility folder and double-click Printer and Devices. Click Add Printer to create a print queue on the Mac OS menu. Click either Use or Print Using and select 123 HP OfficeJet Pro 8715 Printer. Click Add button and proceed with the onscreen installer. Select the Printer Network either USB/Ethernet/Wireless connection to finish the Web Services Setup.

123 HP OfficeJet Pro 8715 Wireless Printer Setup and Installation Guide

In order to Setup your 123 HP OfficeJet Pro 8715 Printer on a Wireless Network, ensure to configure your Wireless 802.11b/g/n Network using Router that is present with a Wireless Network Name and WEP Key. Check for the setup and working of Auto Wireless Network.

Install your Auto Wireless Connectivity:

Touch or Swipe down the tab in the Control Panel to open the Printer Dashboard. Touch Wireless and tap Settings button. Touch Wireless Setup Wizard and follow the on-screen instructions. While prompted for wireless network name enter the wireless network name (SSID) and password over the Control Panel itself. Touch the OK button to confirm. If you have security lapses then you may change the password from WEP Key to WPA passphrase.

Note: If your 123 HP OfficeJet Pro 8715 Printer is connected to a Network through USB/Ethernet cable then you can use the Printer Software to Change the Network Connection to Wireless type.

Wi-Fi Protected Setup:

Touch or Swipe down the tab in the Control Panel to open the Printer Dashboard. Touch Wireless and tap Settings button. Touch Wi-Fi Protected Setup and follow the on-screen instructions. While prompted for wireless network name enter the wireless network name (SSID) and password over the Control Panel itself. Touch the OK button to confirm. Now press the WPS button on your Router to synchronize 123 HP OfficeJet Pro 8715 Printer on a Wi-Fi Protected Setup.

Note: If WPS unavailable on your Router then you may use software to manually configure WPS Setup using the WPS PIN security.

123 hp ojp8715 wireless setup

Wi-Fi Direct Setup:

Touch or Swipe down the tab in the Control Panel to open the Printer Dashboard. Touch Wi-Fi Direct and tap Settings button. Touch Wi-Fi Direct to turn it ON and then tap Back button to know the Wi-Fi Direct details. Here you find the Wi-Fi Direct Name and Password. Using this Log In details you can configure and enable Wi-Fi Direct for up to 5 Mobiles and Tablets.

Wireless Setup for 123 HP OfficeJet Pro 8715 Printer Series:

Your HP OfficeJet Pro 8711, 8712, 8714, 8715, 8716, 8717, 8718 and 8719 Printers is similar to steps involved in Wireless Setup of HP OJ Pro 8715 Wireless All-in-One Printer. 123 HP OfficeJet Pro 8715, 8711, 8712, 8714 and 8715 Printers are well suited for Google Cloud Printing and Copying from Dropbox and Google Drive applications. While HP OfficeJet Pro 8716, 8717, 8718 and 8719 Printers are good at Mobile Printing especially over Wi-Fi Direct access using HP AiO Remote Apps.

123 HP OfficeJet Pro 8715 InkJet Cartridge Installation

123 HP OfficeJet Pro 8715 All-in-One Printer requires a dye-based Tri-color and a pigment based Black Ink Cartridge for Instant Ink compatible Printing. Your 123 HP OfficeJet Pro 8715 All-in-One Printer InkJet Cartridges are long lasting and affordable. Ink from the InkJet Cartridge are drawn out through evaporative and residual process and thus results in keeping the print nozzles clear and the ink flow smooth. Ensure that you turn off the 123 HP OfficeJet Pro 8715 Printer while not in use to reduce the ink waste and to avoid ink coagulation. Always keep your InkJet Cartridges protected in the original sealed packages and kept at room temperature.

Replace 123 HP OfficeJet Pro 8715 InkJet Cartridges:

Switch Off the 123 HP OfficeJet Pro 8715 Printer power and wait until the print carriage stops moving. Push downward to open the Cartridge Access door. Press the front of the InkJet Cartridge to remove it. Remove the packing and plastic taps present in the InkJet Cartridge. Replace by Pushing your InkJet Cartridge within the cartridge tab. Remember to install the InkJet Cartridges according to color coded letters. Repeat the process to completely install all the InkJet Cartridges. Push Upward to close the Cartridge Access Door. Power up your 123 HP OfficeJet Pro 8715 Printer.

Use 123 HP OfficeJet Pro 8715 Printer in Single Cartridge Mode:

You can operate the 123 HP OfficeJet Pro 8715 Printer on a Single Cartridge Mode with the help of instruction from your Computer. Whenever an ink Cartridge is removed or depleted then your 123 HP OfficeJet Pro 8715 Printer goes into Single Cartridge Mode. In order to come out of this mode replace all InkJet Cartridges in your 123 HP OfficeJet Pro 8715 Printer.

InkJet Cartridge Installation for 123 HP OfficeJet Pro 8715 Printer Series:

Your HP OfficeJet Pro 8711, 8712, 8714, 8715, 8716, 8717, 8718 and 8719 Printers is similar on steps involved in Ink Cartridge Installation of HP OJ Pro 8715 All-in-One Instant Ink Ready Printer. 123 HP OfficeJet Pro 8715, 8711, 8712, 8714 and 8715 Printers are well suited for exhaustive Printing at Professional Quality. While HP OfficeJet Pro 8716, 8717, 8718 and 8719 Printers are good at Creative Color Printing and Copying.

123 HP OfficeJet Pro 8715 Web Scan Install and Setup:

123 HP OfficeJet Pro 8715 Printer can Scan documents and photos and transfer them to a default destination folder/computer. Place your document print side down and kept at the right front corner of your Scanner glass. Open the 123 HP OfficeJet Pro 8715 EWS in a Web Browser and Click Settings. Click Administrator Settings under the Security section. Select Web Scan and Click Apply to enable it. Touch or Swipe down the tab in the Control Panel to open the Printer Dashboard. Touch Scan and then tap to select a Network Computer/Folder. Touch Web Scan and tap the Shared Folder. Touch OK button.

123 HP OfficeJet Pro 8715 Printer Technical Troubleshooting

To clear paper jam from the Print Zone:

Press the Power button to turn the 123 HP OfficeJet Pro 8715 Printer OFF. Open the Cartridge access door downward and find the print carriage and move it to the far right and check for the paper jam to remove it. Also, move the print carriage to the far left to clear the paper jam. Close the Cartridge access door upward. Next, remove the Input Tray completely to clear away any Paper Jams. Access the Cleanout gap that exists between the Input Tray and Control Panel to clear away Paper Jams. Furthermore, locate the rear of the Printer and Press the two tabs present on the Rear Door to Open it. Remove any jammed papers. Locate the two tabs on the paper path cover and press it to remove the cover. Clear away any Paper Jams. Insert the Paper Path Cover and Close the Rear Access Door. Press the Power button to turn the 123 HP OfficeJet Pro 8715 Printer ON.

Troubleshoot Ink Cartridge Issue:

Firstly, you may press the Power button to stop the current Print task. Next, you can open the Cartridge access door downward and remove the defective InkJet Cartridge. Clean the electrical contact that is exhibited in gold colored dots on the Ink Cartridge. Locate the Cartridge slot and clean the Carriage head that is exhibited in gold colored bumps. Ensure that you have removed the plastic tapes from all InkJet Cartridges. Clean all the New InkJet Cartridges and Latch them according to its slots. Close the Cartridge access door and continue Printing. If cartridge problems exist then reboot your Printer.

Troubleshoot a Printer Wi-Fi Direct:

Touch Wi-Fi Direct and tap Settings. Touch Wi-Fi Direct to switch it ON in your 123 HP OfficeJet Pro 8715 Printer. Enable Wi-Fi Access on your Computer or Mobile devices. Always use either a password or Wi-Fi Pin to establish a Wi-Fi Direct. You can also relocate 123 HP OfficeJet Pro 8715 Printer closer towards Local Wireless Network for better connectivity. Furthermore, you may also try installing the correct Mobile Apps in your Mobile or Tablet and establish the Wi-Fi Direct Printer connection.

Troubleshoot on Print head alignment:

If you experience ink smearing on Paper issue during printing then make use of the Clean Ink Smear service from the control panel to resolve it. In order to align the Print Head, load a full-size plain paper to the paper tray and while cleaning is in progress, your paper may go back and forth. Touch Setup from the Printer Dashboard. Touch Tools and tap Printer Maintenance. Touch Clean Page Smears and continue with the onscreen instructions to resolve the issue.

Printer Hardware Problem – Unexpectedly Printer shuts down:

Check for the incoming Power and the Power ON button. If the problem persists, then Disconnect the Power cord and wait for 15 seconds and Reconnect it to the wall outlet. Ensure that there is no damage to the Power cord and is firmly fixed to the 123 HP OfficeJet Pro 8715 Printer. Remember to create an interrupt on the timely basis to come out the Printer Sleep Mode.